Step 1 - Call our hotline - 08 8342 4599(7days)
Call our private and confidential hotline. One of our consultants will assess your crisis and will determine the appropriateness of an intervention.

Step 2 - Placement with an interventionist
Upon clinical assessment of your individual needs, you will be matched with an appropriate interventionist.

Step 3 - Outline treatment options
The interventionist will outline specific treatment options according to your unique needs (location, clinical matters, medical coverage,etc). Once we have determined the appropriate outlet, (if not in SA) our team will take care of admissions details and other necessary arrangements.

Step 4 - Outline a plan of action
Through a series of one-on-one meetings and/or telephone conversations,your interventionist will guide you and others involved through theprocess of organizing a professionally facilitated, effective intervention.

Step 5 - Pre-intervention meeting
Your interventionist will fly (if needed) or drive to your location for the pre-intervention meeting. This meeting is typically scheduled during the late afternoon or evening and lasts an average of three to four hours. During this meeting, we talk about the disease of addiction and its impact on family, friends, co-workers and others. We discuss what the treatment course and recovery process will involve and, finally,under the guidance of your interventionist, we will prepare and rehearse written statements to share with your loved one during the intervention.

Step 6 - Intervention
Interventions are typically scheduled for the morning immediatelyfollowing the pre-intervention meeting. The intervention usually takes about one to one-and-a-half hours. An intervention is a structured,solution-focused process that consist of a group of close friends,family members, co-workers, colleagues, spiritual advisors, etc., who come together in a caring and non-judgmental manner to present theirobservations and concerns regarding an addict’s behavior.

Step 7 - Treatment admissions
If the individual accepts help, he or she is immediately escorted to the appropriate treatment outlet. Your interventionist will work with the treatment staff in regards to the critical information gained during the intervention process so that treatment staff can get a jump-start on the assessment and treatment planning process.

Step 8 - Post-intervention consultation
After the intervention, our counselors and interventionists will be available for unlimited, free consultations, whether or not the individual chooses to accept help for his or her problem. We also assist in helping you start your own path of recovery and healing.

Step 9 - Post-treatment services
Support immediately following treatment significantly increases the probability of abstinence and aids in the major transition from treatment to independent, sober living. The goal of our re-entry program is to provide intense, individualized care during this critical transitional period so that your loved one can begin to develop a healthy, satisfying and productive life in sobriety. These highly individualized services are offered at additional cost.